Client Overview

The client is a leading transportation technology and training organization in the Southeastern United States that works to enhance efficiency and safety across the region’s transportation system. Designated as part of a federal technical assistance network, the client supports local and state agencies by providing training workshops, how-to manuals, newsletters, technology updates, and on-site technical guidance.

Their mission is to foster a safe, efficient, and environmentally responsible transportation system by improving the skills and knowledge of transportation professionals and decision-makers. Over the years, the client has built strong partnerships with state, national, and federal agencies, facilitating collaboration, minimizing redundancies, and enabling the effective exchange of research and technology.
 

The Challenge

Despite its strong foundation, the client faced several challenges that limited its ability to deliver an engaging and modern online experience:

  • Social Media Integration: The client wanted to display real-time updates from its social media channels directly on the website to keep audiences informed and connected.
  • Training Content Access: A structured and efficient solution was needed to organize and deliver training materials through the website, ensuring easy access and management.
  • Custom Mapping Solutions: To highlight the geographic reach of its services, the client required interactive mapping tools that could visually represent the areas where its programs and workshops were active.

Our Solution

Radiant Digital partnered with the client to design and implement a comprehensive digital solution that enhanced engagement, improved accessibility, and modernizes the overall user experience.

  • Social Media Integration: A dynamic media feed was developed using Facebook and Twitter APIs to stream real-time updates directly from the client’s social media pages onto the website.
  • Training Content Management: Radiant created a grid and list view layout for displaying training materials. This system-supported by an intuitive administrative dashboard, enables quick updates and efficient content organization.
  • Custom Mapping: To showcase service locations, interactive JavaScript Object Notation (JSON) and Scalable Vector Graphics (SVG)-based maps were built. These visually engaging and responsive maps offer users an intuitive way to explore the client’s statewide initiatives.

Technologies Used

  • Drupal 10 – For robust content management, scalability, and seamless integration.
  • Facebook & Twitter APIs – For real-time social media feed integration.
  • Custom Map Solutions (JSON & SVG) – For interactive map visualization.

Outcomes

The collaboration with Radiant Digital delivered measurable, impactful results:

  • 75% improvement in accessibility and management of training materials.
  • 60% increase in user engagement through integrated real-time social media updates.
  • 80% reduction in content update time with an efficient Drupal-based CMS.

Conclusion

By combining technology, strategy, and design, Radiant Digital helped the client transform its online presence and enhance digital engagement. The new platform simplified training access, improved communication, and strengthened visibility by empowering the client to continue its mission of building a safer, smarter, and more efficient transportation system.

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