The road to enterprise software usability can be complex and full of obstacles.
Most enterprise applications were built by software engineers addressing business needs, without input from end users. Common obstacles include:
- Disparate departments have different needs
- Systems built without user input
- Segmented user groups, each with unique challenges
- Cultural issues
- Access to user groups
- Feature priority
- Obsessed with features rather than user needs
- Design for the right problem
Tremendous cost saving can be realized through research-driven enterprise user experience.
Maximize user satisfaction and efficiency through design that is intuitive and engaging.
- User satisfaction
- Workflow optimization
- Reduce cost
- Reduce errors
- Reduce frustration
- Reduce the need for help
- Reduce training time
Radiant delivers productivity, satisfaction and technology acceptance.
Successful Enterprise User Experiences are:
Our methodology provides a roadmap for eliminating obstacles and achieving the greatest benefits from technology assets.
Radiant emphasizes the delivery of continuous work product and incorporates continuous feedback.
Continuous Adaptive Planning and Design is an Agile approach that harness all stakeholder perspectives, embrace change and reduce risk.