Software Development and Maintenance for a Large Telecom Client

CLIENT CHALLENGE: A large telecom client has a huge challenge managing data and provisioning services with a high level of quality and reliability. As a result, their IT needs a variety of applications and systems to manage the company’s customers and its rapidly changing needs for rapid and reliable provisioning.

Along with various peers, Radiant was tasked with creating a complex data system and business support systems.

Modernizing Enterprise Task Management System for a Leading Telecommunications Provider

Revamping Legacy Systems to Enhance Performance and Client Satisfaction

Objective

To modernize the client’s Enterprise Task Management System (ETMS) to eliminate performance bottlenecks, improve scalability, and enhance overall user experience, ensuring reliable service and client satisfaction.

Client Overview

A prominent telecommunications company in the United States, known for its extensive network and customer base. The client sought to upgrade its legacy systems to better support operational efficiency and maintain high service levels.

Optimizing Application Development for a Leading Telecom Service Provider

Delivering High-Quality Data Management and Service Provisioning Solutions

Objective:

To develop and deploy robust applications and systems for managing customer data and provisioning services with high quality and reliability for a leading telecom service provider.

Client Overview:

A major telecommunications service provider in the United States, tasked with maintaining high standards of quality and reliability across its operations. The client faced significant challenges in managing customer data and adapting to rapid changes in service demands.

Using Augmented Reality (AR) to Help Support a Product Launch

CLIENT CHALLENGE: A major oil and gas services company was looking to market a new oil field tool at the Offshore Technology Conference. The Azimuthal Lithodensity (ALD) tool is over 17 feet long and weighed thousands of pounds. To showcase the actual tool at the conference would be a challenging and expensive task.

Radiant Helps a Supermajor Increase the Quality of Learning Outcomes While Decreasing the Costs

An oil and gas supermajor engaged Radiant to provide ongoing support for analysis, instructional design, and development for global learning initiatives.

To increase efficiency in a challenging market for oil and gas companies, “a large integrated oil company required a vendor that provided a broad range of services with the ability to rapidly assess the needs of stakeholders and subject matter experts (SMEs) and deliver effective educational programs.”

Augmented Reality App for Halliburton’s Oil Field Tool

Client Challenge: Halliburton faced a significant challenge in marketing a new oil field tool, measuring over 17 feet in length and weighing thousands of pounds, at a major industry conference. Displaying the actual tool was logistically complicated and costly. The client needed an innovative solution to effectively showcase the tool’s features and benefits without the physical presence of the product.

Our Solutions:

Radiant developed an augmented reality (AR) app specifically for use on iPads. The solution included:

Enhancing Head Start Reporting Systems for the Office of Head Start (OHS)

Challenge Overview: The Office of Head Start (OHS) oversees the quality of education for over 1 million low-income children and families in the U.S., managing nearly 1,700 grantees annually. The need for an efficient, robust reporting system was paramount to enhance monitoring, streamline data collection, and improve overall program management. OHS required a comprehensive solution to effectively analyze and visualize data, ensuring that critical insights were easily accessible for decision-making.

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