Improving Guest Support in Hospitality with an AI-Powered Virtual Assistant

The Client

A global theme park and resort client partnered with Radiant to enhance its digital ecosystem using advanced design methodologies and AI-driven solutions. Radiant provided comprehensive UX/UI design services to expand the client’s design system, improve its mobile app, and refine multiple digital touchpoints. These initiatives enabled the digital team to accelerate development timelines while significantly boosting guest satisfaction across platforms.

Scaling Telecom Service Capacity 5x with Intelligent Automation

The Client 

A large Fortune 15 telecom client required a secure, scalable, and intelligent platform to support its network operations team. The goal was to streamline processes, enhance operational efficiency, and deliver human-like AI interactions. 

The Challenge

The client required a robust platform combining infrastructure, security, governance, and advanced AI/ML capabilities to manage network provisioning, engineering, service delivery, and assurance efficiently. 

Modernizing Digital Platforms in Web Services with AI-Accelerated Delivery

The Client

A global web technology client partnered with Radiant Digital to modernize its legacy application stack using AI-powered solutions and advanced engineering frameworks. Radiant Digital applied hybrid AI-human methodologies to accelerate feature delivery, enhance system scalability, and reduce operational costs, while preserving institutional knowledge and improving development workflows.

Advancing Industrial IoT with AI-Accelerated Product Delivery

The Client

A leading Industrial IoT client, supported by Radiant Digital, provides real-time personnel and asset tracking solutions for high-risk sectors. By combining smart hardware, AI-powered analytics, and resilient connectivity, the client enhances safety, operational efficiency, and data-driven decision-making for industries where precision and reliability are critical.

Improving Outage Response in Telecom with AI and System Integration

The Client

A large Fortune 15 telecom client faced significant challenges in ensuring timely and accurate outage notifications due to data synchronization gaps between its ticketing and outage management systems. Legacy architecture and outdated technology further compounded the problem, leading to delays in notifying critical agencies like Federal (NORS) and PSAPs. To address these issues, the client partnered to modernize its service assurance framework by integrating systems, leveraging AI-driven tools, and adopting a scalable technology stack.

Enabling Network Intelligence in Telecom through AI-Powered Development

The Client

A leading Fortune 15 telecom client partnered with Radiant Digital to accelerate network intelligence through AI-powered development. Leveraging Radiant Digital’s Generative AI-powered Low Code/No Code platform (Design-to-Code Accelerator), the client was able to rapidly design, develop, and deploy the solution with fully functional responsive code in under three weeks. This breakthrough earned the client IDG’s CIO 100 Award in 2024.
 

The Challenge

The client needed a solution that could: 

Moving Beyond AI Hype: How Radiant Digital Delivers Real-World Impact

Moving Beyond the AI Hype: Achieving Real-World Impact 

“AI’s potential is huge, but we must move past the hype and focus on real-world impact.” 
 — Sam Altman, SoftBank World Conference 

This statement captures a truth we see every day at Radiant Digital. Across the public and private sectors, organizations are racing to embrace AI—launching pilots, rolling out chatbots, automating workflows, and adopting headline-grabbing tools like ChatGPT. Many experience quick wins, especially in content generation. But then momentum stalls. 

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