Improving Guest Support in Hospitality with an AI-Powered Virtual Assistant
The Client
A global theme park and resort client partnered with Radiant to enhance its digital ecosystem using advanced design methodologies and AI-driven solutions. Radiant provided comprehensive UX/UI design services to expand the client’s design system, improve its mobile app, and refine multiple digital touchpoints. These initiatives enabled the digital team to accelerate development timelines while significantly boosting guest satisfaction across platforms.